Psychological Safety as a Patient Safety Strategy: What the Data Says

 

November 17 | 11am ET/10am CT/4pm GMT

Event underreporting remains one of the most persistent challenges in healthcare safety — and most organizations are addressing the symptom, not the cause.  

In this KLAS-led research session, Jennifer Hickenlooper, Principal Analyst at KLAS, will join us as we examine the relationship between workforce psychological safety and patient safety outcomes, exploring what high-performing health systems do differently to build a culture where reporting feels safe, not punitive.  

Attendees will leave with a clear benchmark against peers and a concrete framework for closing the cultural gap.  

What You’ll Learn:  

  • What KLAS benchmarking data reveals about safety culture survey adoption and how high-performing systems use those results.  
  • How to identify the three primary reporting suppressors — cultural fear, workflow friction, and organizational non-response — and how leading organizations address each. 
  • How to apply a practical framework for building or strengthening a psychologically safe reporting culture. 

Register now