What P&C Insurers Are Really Asking For: Claims System Priorities Shaping RFIs in 2026 and 2027

 

November 10 | 12pm ET/11am CT/5pm GMT 

 

Claims technology expectations are changing fast. AI and automation are increasingly standard, while configurability, integrations, and cloud architecture are playing a bigger role in vendor evaluations.

Join Celent Senior Analyst Harry Huberty and Origami Risk’s Swati Kawle for a market-driven look at what insurers and TPAs are prioritizing in today’s modernization evaluations. Drawing on market research and buyer conversations, they’ll examine where AI is delivering value, where deterministic workflows remain essential, and how modern architecture can support smarter claims decisions.
 
What you’ll learn:
  • Which capabilities are becoming baseline requirements.
  • Where AI and automation are delivering measurable value.
  • Where RFI criteria and final selection decisions often diverge.
  • How buyer priorities may evolve through 2027.
  • How you can pressure-test your claims modernization criteria against current market trends.
 

Register now